A: Yes, our downtown LA location has now reopened. We also have several online games available that can be played remotely on a computer from almost anywhere in the world.
Rules/FAQs
Q: Are you open now?
Q: Are we really locked inside the room?
A: No, these are all simulated experiences and you can leave at any time.
Q: What about wearing masks?
A: Face masks are still required and must be worn at all times at Escape Room LA.
Q: Location and parking options?
A: In-person games are held at 120 E. 8th Street in Downtown Los Angeles. Nearest parking is a lot next door to us on 8th Street. Prices vary. This map shows area parking locations.
Q: How early should we be there / sign on?
A: Please arrive at least 10 minutes before your game start time. If you’re coming to our downtown LA location, be sure to allow extra time for traffic and parking. If you arrive late, you will lose time from your game.
Q: What is the refund/exchange policy?
A: You are purchasing tickets to a timed, live-action event. Therefore, all sales are final. There are no refunds. Rescheduling permitted with at least 48 hours notice. If you need to reschedule with less than 48 hours notice, there will be a $20 rebooking fee per game.
Q: Can children participate?
A: FOR IN-PERSON GAMES: Children ages 12 and under are not permitted. An adult must be inside the game if children ages 13-15 are playing.
FOR ONLINE GAMES: Kids versions of our online games The Lost Pyramid, Escape From Planet X and Curse of the Dark Raven are available for ages 10-13. After making your booking, just email us and let us know you’d like the kids version of the game.
FOR OUTDOOR GAMES: There are no age restrictions, however these games are designed for adults and recommended for ages 14 and up.
Q: Will other people be in the room with us? Can I have the room just for my group?
A: All of our games are private. It will always be just your group playing – no strangers. There is a live actor in the game. This person will never be in close contact with your group and will remain at a safe distance throughout the game – there is never any direct contact in any way with anyone in your group. All our staff are vaccinated.
Q: How much is it?
A: Pricing varies by game and day. Please see individual game pages for pricing details.
Discounts are also available for groups of 10 or more. E-mail us or call 213-689-3229 for details.
Q: When are you open?
A: In-person games are held Wednesdays through Sundays. Online games are held every day. Our telephone office hours are Monday-Friday from 10:00am to 6:00pm PST. If you’d like to book a game at a time other than those listed online, please email us or call 213-689-3229.
Q: How long is it?
A: All the games are one hour. Outdoor games are 90 minutes
Q: What do we need to bring?
A: If playing in-person, please bring a copy of your booking confirmation. For the online and outdoor games, just have something for note taking
Q: Can I play the same game twice?
A: Definitely no! It would be unfair to the other participants and likely not as much fun for you either. But you’re welcome and encouraged to try any of our other games. They are all unique and different.
Q: Why does my credit card statement say 'Race/LA'?
A: Race/LA is our company name. We create and produce interactive games and events throughout Southern California. Check our website here for details.
Q: Is this something scary?
A: Not at all. None of our games are horror themed, and there are no jump scares or extended periods of darkness. The Haunted Theatre online game is a little bit creepy, but definitely not very scary.
Q: Can I purchase gift vouchers that can be used for any games?
A: Yes! Purchase here.
Q: Any tips or suggestions?
A: The surest way to escape is by sharing information openly with all players. Talk to each other and work together to solve puzzles. If you discover new information, be sure everyone in the room knows about it.
ready to escape?